Lunapaw

All our orders are processed and shipped out within 1-3 business days. At the Secure Checkout page, you‘ll see the ordered item’s description, its price, and delivery time. Where available, you can also choose a faster delivery method for each item on your order for an additional fee. Delivery times vary depending on your selected delivery address, availability of your items, and the time of the day you place your order. Please make sure you enter your correct delivery address and contact number. Return Info: We want you to be completely satisfied with your purchase. Therefore, if for any reason you are not happy with a product, you may return it to us within 2 weeks of receipt for a full refund of the goods value. Returns will only be accepted for items that have not been used and are in their original packaging. Shipping and handling charges are non-refundable. To request return please email infolunapaw@gmail.com with your order number. We'll email you back with the address to send your return to. We suggest you send your return parcel via registered post so that it can be traced. We're unable to refund items that are lost in the mail. You are responsible for all return freight charges. You'll be refunded for the product once we have received the item back. Please allow up to 7 days for returns to be processed.